Legal
Accessibility
A configurator that only works with a mouse would exclude people from buying. This page sets out what we have built to avoid that, and what we know is still imperfect.
Last updated 13 August 2026 · Governing law: Denmark
The standard we target
We build to WCAG 2.1 Level AA. This is a commercial site rather than a public-sector one, so the Danish law implementing the Web Accessibility Directive does not bind us — we work to the standard because a shop that cannot be used is not a shop.
What is in place
- Body text meets a contrast ratio of at least 4.5:1 against its background; primary calls to action exceed 7:1.
- Every interactive element is reachable by keyboard, in a logical order, with a visible focus ring that is never suppressed.
- A skip link to the main content is the first thing in the tab order.
- Information is never carried by colour alone. Warnings carry an icon and a written explanation as well as a colour.
- Every image has alternative text; decorative images are marked so screen readers skip them.
- Headings are properly nested, tables have real header cells and captions, and form fields have real labels rather than placeholder text.
- Text can be resized to 200% without loss of content, and the layout reflows to a 320 px viewport without horizontal scrolling.
- Animation respects
prefers-reduced-motion. With that setting on, transitions and the engraving animation are reduced to nothing.
The configurator specifically
Kiln Studio is the part of the site most likely to exclude someone, so it gets specific attention:
- Placement never requires dragging. The mark can be positioned with sliders that respond to arrow keys, or by typing exact values into number fields. Dragging on the canvas is an alternative, not the only route.
- The preview canvas has a text equivalent. It is announced as, for example, “Two lines reading ‘A M’, then ‘04 09’, at 6 mm glyph height, positioned in the centre of the engravable panel.” That description updates as you change the configuration and is announced politely to screen readers.
- The step rail carries text as well as icons. Each step has a full accessible name — “Step 3: Method. Filtered by the blank and glaze” — not just a pictogram.
- Character limits are announced, not just coloured. The count sits next to each field as text, and overflow produces a written explanation of what to change.
- Blocked steps say why. Where a Continue button is disabled, the reason is rendered as text beside it rather than left for you to guess.
- The withdrawal notice and the cancellation countdown stay visible at every screen width. The rest of the worksheet panel collapses on a narrow screen; those two do not.
Known limitations
We would rather list these than let you discover them:
- The preview canvas conveys glaze contrast visually. The written description states the contrast rating in words, but the visual difference between a strong and a weak pairing cannot be fully conveyed in text.
- Some comparison tables need horizontal scrolling on a narrow phone. They scroll within their own container rather than moving the page, but scrolling is still required.
- The engraving animation in the page header is decorative and is hidden from screen readers. The headline itself is available as plain text.
Reporting a barrier
If something on this site stops you buying, tell us and we will fix it — and in the meantime we will take your order by email or telephone and configure the piece for you.
Email support@mkceramics.shop or call +45 21 45 83 76, Monday to Friday, 09:00–16:00 CET. Please say which page and what you were trying to do — it makes the fix much faster.
Something unclear in this policy
Write to support@mkceramics.shop or call +45 21 45 83 76. We answer email within one working day. You can also use the contact form.